WebEx Support Center provides all the tools to make your Technical Support Representatives (TSRs) as efficient and effective when working remotely as they would be on-site.
With SupportCenter TSRs can view, diagnose and solve customer problems online. Customer files can be transferred for off-line analysis or the TSR can actually run the customer’s desktop and download patches or updates. Your customers get fast, intelligent online technical support without having to endure multiple calls to diagnose simple issues.
Resources
Download documents from our reference library or go directly to online help.
View all downloads and resources »Training
InterCall provides free training programs on the basic and enhanced features of SupportCenter.
Technical Support
Access online help or contact us at:800.721.3919 or 1.706.634.8375
entappsupport@intercall.com
